Description

Chat – Support Board – WordPress Chat Plugin

Support Board is a powerful chat and support solution to communicate with your users. Complete tickets system, chat, a dedicated membership system, and much more. No coding skills are required! Support desk and chat plugin for WordPress. A complete solution to provide support to your audience. The first WordPress plugin with a complete bot integration powered by API.AI by Google. The cheapest and best Slack integration.

• Support and chat features
  • Slack chat full synchronization – Send and receive user messages directly from Slack.
  • Work immediately – Immediate installation and usage by just inserting the shortcode.
  • Rich messages – Dialogflow bot rich messages sending.
  • Bot – Integrate a multilangual bot powered by API.AI.
  • Email notifications – Notify users and agents by email when a reply is received.
  • Tickets system – Fast, powerful, and user-friendly tickets system.
  • 100% responsive – Fully responsive for smartphones and tablets.
  • Agents and users – Add and edit users and agents on the admin side.
  • WordPress users – Login and membership can be also the original WordPress users system.
  • Multilingual – Fully translatable on the admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated into 13 languages: English, Spanish, Chinese (simplified 简体中文), Chinese (traditional 繁體中文), Arabic (العربية), Portuguese, Dutch, Russian, Japanese, Italian, Deutsch, French, polish.
• Support desk only features
  • Independent users system – Dedicated and independent users system disconnected from WordPress users.
  • Login and registration forms – Custom registration form with four optional fields. Users can log in with a username or email.
  • Scroll box – The support desk can use a scroll box container that creates an inner scrollable area, the box can be also fullwidth.
  • Layouts – You can choose if show the profile image or not on both registration and conversation.
• Chat only features
  • Unified administration – Manage both support and chat conversations and tickets in one place.
  • Chat header styles – Customize the design of your chat by adding a background image and a brand logo image
  • Sounds – Play a sound when the user receives a new message.
  • Members and guest users – Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
  • Welcome message – Send a message to new users automatically. The message is sent only the first time the user visits your website and can play the message sound.
  • Follow-up message -The chat can send a follow-up message automatically if no agent or bot replies within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Weblinks
• Other features
  • Top performance37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
  • Regular updates Like for all our products we guarantee constant updates and bug fixes.
  • Developers API Simple to use but powerful API is available for Javascript and PHP.
  • Colors Change the chat colors.
  • Images Change chat icon.

Chat – Support Board – WordPress Chat Plugin Changelog 3.4.7

• bugfix: bug related to sounds and notifications on mobile.
• bugfix: bug related to WordPress custom user roles.
• bugfix: bug related to email piping and UTF-8 chars.
• bugfix: bug related to user notifications when the queue is active.
• bugfix: bug related to design automation.
• bugfix: bug related to the close chat button on mobile devices.