Description

SupportCandy – Agentgroups

As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents. Every agents in the group can manage tickets assigned to the group. If you want to assign ticket to group and expect any available agent in the group to pick the ticket ticket, this add-on is for you. Email notification with recipient “Assigned Agent” is enabled, for ticket assigned to agent-group will get sent to all agents of the group.

Key Features SupportCandy – Agentgroups 

• 1 year of updates & unlimited domain usage
• Updates will be available within a few days
• Original product with the lowest price ever
• Downloaded from original authors
• Instant delivery with fast downloading speed
• 100% clean and tested code
• Product Version: SupportCandy – Agentgroups v3.0.5 (Latest Version)
• License: GPL